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Engagement briefing

Culture & Leadership Foundation 35 min

The Quiet Team

Engagement in one credit team has collapsed and two senior analysts have resigned. The division head wants a leadership programme for all twelve of his managers.

The requestClaim
Engagement in Corporate Credit Analysis fell from 81 to 58 and I lost two of my best analysts. Clearly my managers need better leadership skills. Please design a leadership development programme for all twelve managers in the division.

From Waleed Al-Mansour, Head of Corporate Banking

Organisation: Sahel Bank: Corporate Banking Division

Sector
Banking
Size
Division of 140 staff; bank of 3,800

Ten months ago the division merged two credit teams under one manager, Tariq, promoted from top analyst. Soon after, the risk function tightened approval authorities.

Strategic priorities

  • Grow mid-market lending by 20% this year
  • Credit decisions within 10 working days
  • Retain critical talent

Who you can interview

  • Waleed Al-Mansour

    Head of Corporate Banking

  • Latifa Al-Mulla

    Chief Human Resources Officer

  • Tariq Al-Amri

    Manager, Corporate Credit Analysis

  • Majed Al-Rashid

    Head of Credit Risk Policy

  • Credit Analysts

    Focus group: 5 analysts